Product Subscription

Subscribe to products and save money!

Products to subscribe

With a subscription, you can order all individual dietary supplement products from the NatuGena brand group (NatuGena Health Nutrition, NatuGena Med Nutrition, EPI-GENES and neurofelixir) and NORSAN at a discount. Products from other brands or product groups are excluded from the discount. The discount only applies to individual products, not to value sets or other set offers or promotional offers.

Pre-order products can be subscribed to in advance. They will be sent as soon as they are available.

Delivery dates, Amounts and Discounts

You will receive a 20% discount on the list price for the subscribed products. There is no further volume discount.

The dispatch takes place either on the 1st or 15th day of the month or on the next following working day. We will send you the products you want every three months from the start date. Products that cannot be delivered at short notice will be delivered as soon as possible.

The minimum quantity per product and delivery is three packs (cans/bottles/boxes). You are welcome to order more at the same conditions. You can also change the quantity for the next delivery as long as the minimum quantity is not exceeded. The lead time for the change is at least three working days before the next upcoming delivery.

Duration, Minimum Term and Cancellation

The minimum subscription period is six months (two deliveries). After that, it is automatically extended by at least three months.

Both sides have the right to cancel the subscription without giving a reason. If you wish to cancel the subscription, the deadline for written cancellation is 14 days before the next regular mailing date.

If the subscribed article is no longer available, NatuGena will inform you and offer possible alternatives. In this case, you have the right to continue the subscription with one of the alternatives without starting the minimum term again, or to end the subscription early.

Order

The order of a subscription is done in written form (eMail, Fax, Letter).On the page Contact you find all the information about it.